Your Team


Our Administrative Office:
Hospice care is not a 9 to 5  job. Staff is available 24/7 for consultation as issues and emergencies arise. We are there to walk together with you and your family as you navigate the difficult road ahead.

Our Triage Team:
The Triage team is available after regular hours and on weekends to work with families and patients should any emergencies or concerns arise. A phone call to our office number will get you to our answering service. A triage nurse will then contact and work with the family to determine the best course of action whether it be offering advice over the phone or making a face to face visit to the home.

Dame Cecily Saunders, the founder of the modern hospice movement, wrote, “You matter because you are…You matter to the last moment of your life, and we will do all we can, not only to help you die peacefully but also to help you live until you die.”

When should you call hospice?
While only those with a life expectancy of six months or less is eligible, the best time to call is soon after a terminal diagnosis is made by the patient’s private physician or specialist. Hospice staff can answer questions and help you to understand what lies ahead and when you would be eligible for hospice as well as offering other options for care that you may not have considered. At all times the patient and family wish and choices are taken into consideration.


Hospice staff can answer questions and bring patients and families peace of mind. While it is never too early to contact us, all too often people wait until it is too late for us to make a real difference – hospice is there to help patients to LIVE a QUALITY LIFE through their final months, so the sooner you contact us the better for the patient and their loved ones and caregivers. A common statement that we receive on our Patient Satisfaction Surveys from family following the death of a loved one is, “We wish we had called sooner.”

A patient with a prognosis of 6 months or less is eligible for hospice services, though care may continue beyond that time. There is no “magic” figure, but a timely admission allows hospice to work with the patient and family for several months before death. This normally results in more successful pain management, greater conflict resolution and preparation for death, and a higher level of long-term wellbeing for survivors.

Eligibility varies by individual, the illness they are living with and many other factors. In general, if treatment no longer works or is no longer desired, or a significant decline in status has occurred, then you should call the hospice office nearest you to discuss the options available to you.


Referrals:
Anyone can make a referral to INS Hospice LLC., not just a medical provider. Early hospice referral allows patients and their families the opportunity to benefit from the full range of hospice supportive services available to them, prior to a medical crisis.
Contact our Referral Department: at (404) 784-9158 for more information or to make a referral and also access our REFERRAL FORM HERE!

Please note: Hospice care is for ANYONE facing a life-limiting illness regardless of diagnosis or age. More than 50% of patients have diagnoses other than cancer. These include COPD, Alzheimer’s, Parkinson’s Disease, ALS, heart disease, end-stage kidney and end-stage liver disease and much more. We have served patients with a variety of illnesses.


Services
The relieving and preventing of suffering is what hospice is all about. Hospice staff members receive advanced training in identifying, controlling, alleviating and preventing symptoms as much as possible. Not everything can be prevented, but hospice staff members have years of training and experience that helps people stay, comfortable and as active as possible. Registered Nurses and physicians reassess the patient’s pain on a regular basis – and make adjustments as needed to assure the greatest level of comfort as the disease progresses.

Hospice team members will recommend options for symptom management in consultation with your physician.

Your INS Hospice Team includes:

• Patient’s Personal Physician
• Hospice Physician
• Nurses
• Home Health Aides
• Social Workers
• Spiritual/Bereavement Counselors
• Trained Volunteers
• Physical, Occupational, and Speech Therapists


Services Provided By Hospice Care

• Manages the patient’s pain and symptoms
• Assists the patient with the emotional and psychosocial and spiritual aspects of dying.
• Provides needed drugs, medical supplies, and equipment.
• Coaches the family on how to care for the patient.
• Delivers special services like speech and physical therapy when needed.
• Makes short-term inpatient care available when the pain of symptoms becomes too difficult to manage at home, or the caregiver needs respite time.
• Provides bereavement care and counseling to surviving family and friends.

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